Privacy Policy
Effective Date: 1 March 2026 · NDPR 2019 Compliant
Mobile Apps
For privacy policies specific to the Ebena Agro mobile apps, see:
1. Who We Are
Ebena Agro Limited ("Ebena Agro", "we", "us", or "our") is a company registered with the Nigerian Corporate Affairs Commission under registration number RC-1304637. Our principal place of business is at Inisa, Osun State, Nigeria.
This Privacy Policy governs the collection, use, storage, and disclosure of personal data through our website at ebena.com.ng and is compliant with the Nigeria Data Protection Regulation (NDPR) 2019 issued by the National Information Technology Development Agency (NITDA).
For privacy policies specific to our mobile applications, please see:
2. Data We Collect
We only collect personal data that you voluntarily provide to us through the contact form on this website:
- Full Name — to address you in our response
- Email Address — to send you a reply
- Message Content — your enquiry or request
We do not use cookies for tracking, analytics, or advertising. We do not collect IP addresses, browsing behaviour, or device fingerprints beyond what is necessary for normal web server operation.
3. How We Use Your Data
Your personal data is used exclusively for the following purposes:
- To respond to your enquiry or message
- To maintain a record of your communication with us for up to 12 months
We will never use your data for unsolicited marketing, profiling, or automated decision-making without your explicit consent.
4. Legal Basis for Processing (NDPR)
Under the NDPR 2019, we process your personal data based on your freely given, specific, and informed consent (Article 2.2(a)), which you provide by checking the consent box on our contact form. You may withdraw your consent at any time by contacting us at the details below.
5. Data Sharing
We do not sell, rent, or share your personal data with third parties except:
- Where required by Nigerian law or a lawful court order
- To our email service provider, solely for the purpose of delivering your message to us (acting as a data processor on our behalf under a data processing agreement)
We do not transfer personal data outside Nigeria without ensuring appropriate safeguards as required by the NDPR.
6. Data Retention
Contact enquiry records are retained for a maximum of 12 months from the date received, after which they are securely deleted. You may request earlier deletion at any time (see Section 8).
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is served over HTTPS. Access to contact form submissions is restricted to authorised personnel only.
8. Your Rights Under the NDPR
As a data subject under the NDPR 2019, you have the following rights:
- Right of Access — request a copy of personal data we hold about you
- Right to Rectification — request correction of inaccurate data
- Right to Erasure — request deletion of your personal data
- Right to Object — object to processing of your data
- Right to Withdraw Consent — withdraw consent at any time without affecting prior processing
To exercise any of these rights, contact us at info@ebena.com.ng or call +234 806 715 0455. We will respond within 30 days.
9. Children's Privacy
This website is not directed at persons under the age of 18. We do not knowingly collect personal data from children. If you believe a child has submitted information to us, please contact us immediately for deletion.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of the revised policy.
11. Contact & Complaints
If you have questions or complaints about how we handle your personal data:
- Email: info@ebena.com.ng
- Phone: +234 806 715 0455
- Address: Ebena Agro Limited, Inisa, Osun State, Nigeria (RC-1304637)
You also have the right to lodge a complaint with the National Information Technology Development Agency (NITDA) at nitda.gov.ng.
This privacy policy is governed by the laws of the Federal Republic of Nigeria.
